Frequently Asked Questions
Click the relevant topic below for help with your query.
Hair Ministry has a firm focus on keeping our clients and team safe. As well as maintaining a spotless salon, we also adhere to all of the Government guidelines regarding Covid, including social distancing and personal hygiene. Read about our Covid safety measures here.
We love welcoming clients old and new into our Hair Ministry Salons located around Ipswich. You can see the opening times for each of our salons here:
It's very easy to book a hair appointment at Hair Ministry. You can call us on:
Foxhall 01473 716654
Kesgrave 01473 551305
Capel 01473 310273
Our late opening hours are a Wednesday and Thursday these are 11am - 8pm.
Yes, we offer free hair consultations to help you find the perfect haircut, style or colour for you. During a detailed hair consultation we will analyse your hair, discuss your daily hair routines and come up with some ideas of hairstyles and colours that will suit you. If you are new to Hair Ministry or an existing client that is thinking about having a big colour change i.e light to dark or dark to light, we will need to carry out a full consultation.
You can book your complimentary consultation here.
It is salon policy for clients to have a patch test at least 48 hours prior to the following treatments:
- Hair colour
- HD Brows
- Brow/lash tinting
- Yumi lash lift
- Novalash eyelash extensions
- Brow lamination
See our full patch testing policy & information on patch testing and COVID here.
Any new or existing client that has not had a patch test with Hair Ministry in the last 6 months must have a patch test. It is manufacturers guidelines to re-patch test clients who are:
- Had medical/prescription changes since last treatment
If you have been very ill with covid or had an adverse reaction to the covid vaccine we will need to carry out a patch test before we can colour you hair again.
Please be aware the following treatments require a NEW PATCH TEST following a positive test for COVID and following EACH COVID vaccination:
- HD Brows**
- Brow Lamination**
- YUMI Lash Lift**
*New manufacturers guidelines for YUMI LASH LIFT and HD BROWS means we can no longer carry out a patch test or these particular services on anybody who is currently pregnant or breastfeeding. We are sorry for any inconvenience.
We always carry out a patch test on new clients and anybody who hasn't had their hair coloured in the past 6 mont, no matter what else has been used in between time. We also advise calling ahead of your appointment if you are considering having a big colour change as we will need to re-patch test you and possibly take a strand test of your hair.
If you notice any irritation, redness, swelling or itching around the site of the patch test please wash it immediately and let us know, seek medical help if needed. We will advise you the next step from there.
You will need to book in for a consultation in the week running up to your colour/beauty appointment, but no later then 48 hours prior to the treatment booking. We test on the inside crease of your arm as this provides better visibility to any possible reaction. We use a small amount of colour from our semi permanent range on one arm and permanent range on the other. For beauty treatments we use a small amount of the product that will be used for your particular treatment on the inside crease of your arm. It is important to then wait 48 hours for any type of reaction to occur before the colour/beauty service.
When booking over the phone a member of our reception team will also book this for you. If you're booking online you can find the option to book a patch test under consultations.
Book online here.
We are a unisex salon offering haircutting and styling for men and women.
All of our stylists have been through a training programme to ensure they meet the Hair Ministry standard. Each salon has a team of highly skilled stylists but some have more experience then others which is reflected in their job title and our pricing structure. For more creative cuts and colour, such as balayage and colour correction, short hair styling and under cutting, we recommend you book in with one of our more experienced stylists - senior stylist/director. If you need some advise please call your chosen salon and we will be happy to help.
Our prices vary depending on which level of stylist you choose and whether you are booking in for a trim or a restyle. You can check all of our prices here.
We have a team of highly skilled stylists, we still provide regular training and education no matter how experienced the stylist is. This keeps us up to date on all the latest trends and techniques. Our clients are always asked to review their experience with us and we now have a 5* rating on google reviews. We always monitor our reviews to see if there is anything more we can be offering to make sure your experience is consistent if not better every visit!
You can see what our clients say about us here.
We offer a full range of beauty treatments at our Foxhall Road salon. From massage, facials, lash extensions, spray tanning and gel nails. See a full list of treatments and information here.
No - we offer gel manicures and pedicures, currently using a range of OPI or The Gel Bottle colours. We also now offer The Gel Bottle - Builder In A Bottle system (BIAB), which is a file off builder gel, designed to strengthen your nails with great lasting power. Click here for information on nails at Hair Ministry Ipswich.
No - we only infill our own work. We would need you to have those lashes removed where you originally had them done and we would then start fresh with a full set of new ones.
Find out about Novalash extensions at Hair Ministry Ipswich here.
No - we would ask for these to be removed where you originally had them done and we would then start with a fresh new set.
No - we only offer beauty services at Hair Ministry Foxhall Road.
We offer Novalash extensions in various different lengths and styles. Click here for more information on Novalashes at Hair Ministry Ipswich.
We use a range of Dermalogica or our newest skincare collection Natural Spa. As part of our facial treatments we carry out a full skin analysis so we can use the correct products for your skin type. We have recently introduced some new facial treatments using the luxurious Natural Spa range which you can find more information on here.
Yes, Sienna X spray tanning is available at Hair Ministry Foxhall Road. For full information on how to prepare for your spray tan and after care advice click here.