Comments and Questions

88 thoughts on “Comments and Questions

    1. Hi Marie. Apologies for the delayed response, this comment has only just come through. If you have not been advised already then please book in for a colour consultation for free and they will discuss through the colouring process and quote you a price accordingly. A 48hr skin test is required before any colour work and will be carried out in the consultation.
      Many thanks

      1. Hi I would like to avail on your 50% off hair colour is balayage and high lights included or the offer is limited to full head colour only? Many thanks?

          1. Many thanks! Just to clarify in order to avail the 50% discount on Thursday I should also buy the cut and blow dry ?

          2. Yes, to have the 50% off colour then you must have a full price cut and blow dry. Many thanks

  1. Hi
    My daughter had a gift voucher for your store is there an expiry date on your these as Ella is a fan of gel extensions but is waiting for a nail to regrow after losing the whole nail ? The card would of been purchased November or December 2015

    1. Hi Kerin. Apologies for the delayed response, this comment has only just come through. If you have not been informed already your daughters voucher expires December 2017 so she still has plenty of time.
      Many thanks

  2. Hi,
    I want to start having the hd brow treatment but I would like to grow my brow hair thicker and longer first. Is there a product or service you do that helps my brow situation, if so how much.
    Many thanks

    1. Hi Ashleigh. Apologies for the delayed response, this comment has only just come through. If you have not been advised already then please book in for a HD Brow consultation for free. The stylist will be able to recommend products that assist with hair growth and talk you through the process. All salons offer the HD Brow service.
      Many thanks

  3. Heya I’ve got jet black hair and would like to go a blonde colour using opalex . I’ve got above shoulder length hair . And was just wondering on prices . I’ve had a colour skin test .
    Many thanks
    Sian

    1. Hi Sian, We advise you book in for a colour consultation so we can carry out a strand test on your hair to determine how light your hair will go. It maybe a slow process and achieving the right colour may take a few applications. Our stylists will be able to quote you a price accordingly. Many thanks.

  4. Hi there I had my eyebrows tattooed abroad last year but they need a little touch up in a couple of places how much do you charge for this service please kind regards Julie

    1. Hi Julie, Our technician would require you to come in for a consultation. She will then be able to quote you a price. The service is available at Foxhall road and the contact number is 01473 716654. Many thanks

  5. Do you do eyelash extensions that last a few weeks for holiday and how much do they cost .thank you

    1. Hi Christine. We offer eyelash extensions at our Foxhall road branch. As we offer a range of different lashes the price starts from £60 for a full set. To find out availability please call 01473 716654. Many thanks

  6. Hiya I’m just looking around for prices I would like a full head of ring extensions how much would that be please thank you

    1. Hi Toni. We offer individual micro ring extensions which start FROM £150 or Weft micro ring extensions which start FROM £240. A full head of individuals is roughly £295. Prices do vary depending on amount of hair required and length so for an accurate quote please book in for a consultation.
      Capel salon 01473 310273 – Weft micro ring
      Foxhall salon 01473 716654 – Individual micro ring
      For more information please click here

  7. Hi, I wondered how much it would approximately cost to get my hair only lightly highlighted, as in enough so it is noticeable but not enough hat it stands out a lot, more of a natural highlighting.

    1. Hi Mia. We advise you book in for a colour consultation with one of our stylists. They will be able to discuss it through with you, carry out a skin test and quote you a price accordingly to your requirements. You can find contact information for our salons here

  8. Hi I had an email saying you looking for models with short hair mine is really short was wondering if that’s any good for yourselves x many thanks x

    1. Hi Lisa. I apologise for the delayed response, unfortunately this message has only just come through. We are always looking for models with short hair. We train on Wednesday mornings and the next available would be July 13th for a short haircut. If this is something you would like to book then please call 01473 716654. The cost is £5.00 and we always mention to models to please take in consideration that training appointments can take longer than regular ones. Hope to hear from you soon.

  9. Tried booking on line but could not download your app.
    Are you able to do single full lashes today or tomorrow and if so how much is it.

    1. Hi Juliet. I apologise for the delayed response, unfortunately this message has only just come through. Sorry we missed out on the days you were looking for. For future reference we offer eyelash extensions at our Foxhall road branch. We offer different variations of lashes so we recommend you book in for a consultation so the beautician can advise on the best ones to suit you. Prices start from £60.00. If you would like to book in for a consultation please call 01473 716654. Many thanks

    1. Hi Jenny. Bridal hair is £75 for hair on the day and £25 for each trial leading up to it. At the moment we do not have any packages available but may in future. Many thanks

  10. I am unable to book on line for Matt for a cut and blow dry? Is he still at Pinewood as he is not on the stylist list?
    Thanks

    1. Hi Pam. Apologies if you are having issues with the online booking. I can confirm Matt is available for online bookings. He may not be showing for available dates as he is booked up until Tuesday 19th July for a wash, cut and finish. If you would like to book in please call Pinewood on 01473 687758. Many thanks

  11. Hello. I m tinted black haired . My normal
    Colour is a dark brown, and I wish to change it in blonde using OLAPLEX . Would you be so kind to tell me if it s possible and the price please. Thank you , Barbara

  12. today was my first time at a Hair Ministry salon – I had a gents haircut by Charlie at the Capel St. Mary salon – it is probably the best haircut I’ve ever had. thank you Charlie (& Hair Ministry).

  13. Hi, I was bought a gift voucher in February which I misplaced & just found does it have an expiration date? Also can l use it to book the late deals? Thanks.
    Siobhan

    1. Hi Siobhan, our gift vouchers have a 2 year life span so will still be valid. Unfortunately, you cannot use a voucher for a late deal as they are an online purchase through PayPal. We do not have a system to pay for services online with a gift card currently. I hope this was helpful. Many thanks

  14. Hi
    I would like to book but I don’t see the option to have a discount as I work for the NHS.
    How can I do that?
    Thank you.

    1. Hi Maria. We offer 15% NHS discount Mondays to Wednesdays with a valid staff card. Please present this card to the receptionist upon checkout and the discount will be applied. Many thanks

    1. Hi Courtney, unfortunately we do not have any suitable vacancies available but thank you for your interest and getting in touch. Many thanks.

  15. Hi Jo, I would like to ask a question.
    I have thick and wavy hair, shoulder length. I would like to have a long bob, collar bone length, with messy, textured ends. Is this possible to achieve on thick and wavy hair, if yes, how, as mine always takes on the triangular shape? Finally, could you please recommend an experienced stylist either yourself or someone at Foxhall Rod, who specializes in working with thick and wavy hair? Many thanks in advance for your help!

    1. Hi V, Thank you for getting in touch with us. Yes, I am sure we can achieve the shape you would like. I would advise you call the salon on 01473 716654 to book a consultation. Unfortunately, there is quite a wait to see myself but I can recommend Creative Director, Mel or Abby. Senior stylist Carl is also good with thick hair. I look forward to seeing you in the salon soon. Many thanks. Jo

    1. Hi Debbie. You are correct, nail repair is no longer available for online bookings. This is due to timings of a nail repair appointment can vary depending on the nature of the repair. To book please call the respective salon and inform the receptionist what needs repairing and they can happily advise you of a time the nail technician can see you. Sorry for the inconvenience this may have caused. Many thanks

    1. Hi Janice. You can ask reception at the salon and they can inform you or you can download our Hair Ministry App if you have an iPhone. If you create an account using your email address your points will show and what your entitled to. Many thanks

  16. Hi, I have really bad eyebrows due to the fact I cut one open and lost my eyebrow completely I’ve never got them back to normal and there really out of shape and thin I was just wondering what I can get done to help get my eyebrows the shape I want them again.

    1. Hi Kirsty, Please feel free to book in for a HD Brows consultation with one of the technicians and they will be able to advise you the best course of action. Please call 01473 716654. Many thanks

    1. Hi Monica, HuNey Nails & Beauty based at Foxhall Road offers permanent make-up services. It is best to make an appointment for a consultation so the technician can discuss your options. To discuss prices and to make an appointment please call 01473 716654. Many thanks.

  17. Hi I want to book a cut and blow dry with someone who is really good with short hair ? My friend Julie Herber comes to you but I cannot remember who she said she sees but her hair looks fab … I don’t need an appt until about second week of Jan either Mon Weds or preferably Saturday .

    1. Hi Deb. To make an appointment please call the salon and the receptionist will be able to inform you of availability. Your friend has Carl from Foxhall road. He is very good with short hair. Please call 01473 716654. Many thanks

    1. Hi Angela, if you are having issues accessing your account then it may be worth resetting your password via the link on the signing in page. I have tested the website and mobile online booking and the App online booking and both seem to have no obvious issues. To ensure you can book an appointment please call the salon and they can inform you of availability. Please do email [email protected] explaining the full booking issue and we will do our best to solve it for you. I apologise for the inconvenience. Many thanks

  18. thank you Carly for my First hair cut at Hair Ministry today for all of my haircuts i will be coming to Hair Ministry you n your staff are so friendly n kind

  19. Hi!
    I currently have dark hair going into a bleached dip dye, the blonde dip dye currently has pink over it, I’m waiting for the pink to wash out but would it be possible to go completely back to brunette? The colour different from the top to the roots are pretty extreme but I really want to avoid cutting the dip dye out
    Many Thanks.

    1. Hi Danielle, please make an appointment for a complimentary colour consultation. One of our stylists will be able to discuss through your options and carry out a skin & strand test. Please call your chosen branch to make an appointment. The salons are back open as normal from tomorrow, Tuesday 3rd. Many thanks

    1. Hi Jill. My apologies for the technical difficulties. I have tested the website and all seems to be ok now. If you have anymore problems please call 01473 716654 and ask to speak to Aimee. Many thanks

    1. Hi Sarah, it is advisable you book in for a free consultation with one of our stylists and they will be able to give you an accurate quote and carry out a skin test which is required 48hrs prior to a colouring service. Our price for full head foils and a cut & finish is from £88. Many thanks

  20. Do you still have the GHD Platinum Electric Pink styler in stock and, if so, how much are they? Do you charge postage to Tyne & Wear?

  21. Hi is the 50% off colour thursday still available. I have long hair and would like to change the colour. I have an ombre style for a while but would like to know of any changes i could have to improve the shades and blending.

    1. We do offer 50% off colour on Thursdays with a full price cut and finish on specific colours. Specialised colours including Ombre and balayage are not included in the offer. If you would like some advice and a full quote then please book an appointment for a complimentary colour consultation. Many thanks

  22. Hi would like high lights and low lights half head ? How much would it be ? also on your website offers on Thursday and £10 of for new clients !!

    1. Hi Aimee, prices for half head of foils start from £46. This does not include a finishing service of a cut or blowdry. We advise you make an appointment for a complementary consultation so you can discuss things through with a stylist. They can strand test your hair, carry out a skin allergy test and quote you an accurate price. We do offer both half price colour on Thursdays with a full price cut and finish and £10 off for new clients however, these offers can not be used together. It is advised you take advantage of the £10 off for new clients on your first visit. Please contact your chosen branch to make an appointment. Many thanks

  23. Hi,

    I’d like to use the half price colour Thursday offer but when I get to checkout I’m not able to enter the code. Is the balance paid at the salon once the deposit has been paid online and then the discount can be added?

    Thanks

    1. Hi Lucie, the half price colour offer is not available to book online. Please call the salon you wish to book at to receive this offer. You are able to make an online booking for a full price colour with a deposit and the remaining balance is paid in full in salon. Many thanks

  24. If my partner had her hair dyed with you last year will she still need a 48 hour patch test if she was to get it coloured again? I have booked her in for ombre colouring for her birthday and would like to keep it a suprise 🙂

    1. H Geoffrey, a skin test is required every 12 months. If she has not had it coloured within the last 12 months she will have to be re-tested. Please contact the salon she has been booked in at and ask the receptionist to check on her record. Many thanks

  25. Hi, do you travel for wedding hair or do you only do it in the salon? And if it’s only in the salon how early can you start?
    Thanks

    1. Hi Melissa. We do not travel out to locations, we offer bridal hair in salon and the earliest time would be 9.00am on Mondays, Tuesdays, Fridays and Saturdays or 11am on Wednesdays and Thursdays. Many thanks

  26. Hiya,
    I am interested in getting a full head of blonde foil highlights using Olaplex as it will need to be bleached. Would this still be included in the 50% off Thursdays deal? How much would it cost roughly?
    Thanks!

    1. Hi Rebecca, yes this would be in the 50% off colour offer. The price would be roughly from £75.50. This is with a senior stylist. Please be aware that pricing does vary depending on your level of stylist. We advise we book in for a free consultation so a stylist can discuss this through with you and they will carry out a skin test which is required at least 48hrs prior to the colour appointment. To make an appointment please call your chosen branch. Many thanks

  27. Hi and good afternoon
    Do you have any GHD Copper Luxe Deluxe Gift Sets available for the extremely competitive price of £165.00?
    Many thanks and warm regards
    Gail

  28. Hi. I have just booked online with Josh. 23rd August. Obviously I am a new customer to Hair Ministry, but have been a client of Josh for the past 12 months. He knows my hair well and I trust him. Do I still need to pop up and have a patch test?

    1. Hi Anita, as you are a new client to Hair Ministry you will need to pop in for a patch test. We use a different colour brand and for health & safety reasons we must rule out an possible allergy reactions for our records. You can pop in anytime and do not need an appointment. We look forward to seeing you in the salon soon. Many thanks

  29. /Hello, how much do you charge for a hair smoothing (long lasting). how long does it take? basically all the details so I can decide when to book.

    1. Hi Meghana, we offer a keratin, smoothing treatment called Kerastraight. It is a de-frizzing system that makes your hair smoother and easier to manage at home for up to 4 months. The price for this starts from £100 depending upon hair type and length. A consultation is required so please call your chosen branch to make an appointment. Click here for more information on Kerastraight.

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